SHIPPING POLICY

At Aura Organics, we are committed to ensuring your products arrive safely and promptly. Please review our shipping policy for details on how your order will be processed and delivered.

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Processing Time

• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• During peak periods, processing times may be slightly longer.

Shipping Rates & Delivery

• Shipping charges are calculated at checkout based on your location and the weight of your order.

• Estimated delivery times vary by region, and once your order has shipped, you will receive a confirmation email with tracking information.

International Shipping

• We ship worldwide! However, please note that international orders may be subject to customs fees, duties, and taxes imposed by the destination country. These charges are the customer’s responsibility and are not included in the product price or shipping costs.

Lost or Damaged Items

• Once your order is shipped, we are not responsible for any lost or damaged packages. We recommend contacting the courier directly with your tracking number for assistance.

Returns & Refunds

• For details on our returns and refund policy, please refer to our dedicated Returns & Refunds page.

Shipping Policy Disclaimer

Aura Organics Spa is not responsible for delays caused by the shipping carrier, customs clearance processes, or other unforeseen circumstances beyond our control. We make every effort to ensure accurate delivery times, but we cannot guarantee specific delivery dates. By placing an order, you acknowledge and agree to these terms. If you have any questions or concerns about your shipment, please contact us at info@auraorganicsspa.com.